Privacy Policy
Effective Date: Mar 17,2025
1. Introduction
Welcome to CYBERFORGE INNOVATIONS LIMITED (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL] and use our cybersecurity and tech support services.
2. Information We Collect
We may collect the following types of information:
- Personal Information:
- Phone number
- Postal address
- Payment information (if applicable)
- Information you provide during support interactions (e.g., system details, error logs)
- Technical Information:
- IP address
- Browser type
- Operating system
- Device information
- Cookies and similar tracking technologies
- Website usage data (e.g., pages visited, time spent on site)
- Log Data:
- Information about your interaction with our website and services.
3. How We Collect Information
We collect information in the following ways:
- Directly from you when you provide it through forms, support requests, or other communications.
- Automatically through cookies and similar technologies when you visit our website.
- From third-party payment processors when you make payments.
- Through system log files related to the use of our services.
4. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our cybersecurity and tech support services.
- To communicate with you about your support requests and inquiries.
- To process payments and manage your account.
- To send you important updates, newsletters, and promotional materials (you can opt out at any time).
- To analyze website usage and improve our website’s functionality.
- To detect and prevent fraud and security incidents.
- To comply with legal obligations.
5. Disclosure of Your Information
We may disclose your information to:
- Third-party service providers who assist us in providing our services (e.g., payment processors, hosting providers).
- Law enforcement or government agencies when required by law.
- In connection with a merger, acquisition, or sale of assets.
- With your consent.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior. You can control cookies through your browser settings.
7. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information.
- Objection: You can object to the processing of your personal information.
- Restriction: You can request that we restrict the processing of your personal information.
- Data Portability: You can request a copy of your personal data.
- Opt-out: You can opt out of recieving marketing emails.
To exercise these rights, please contact us at info@cyberforge-solutions.com.
10. Children’s Privacy
Our services are not intended for children under the age of [Insert Age]. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under this age, we will take steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
CYBERFORGE INNOVATIONS LIMITED
Jonduru Residential , Adjacent to
Former SSBL office. Juba South Sudan
info@cyberforge-solutions.com
+211 922028312, +211 915748537,
+211 928809779, +211 925037085